Privacy Policy

Last updated: July 20, 2026

RiftMark ("RiftMark," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, communicate with us, or engage our services.

1. Information We Collect

• Information you provide: name, email address, company name, phone number, and any details you share when you contact us, book a call, complete a form, or engage our services.
• Information collected automatically: standard analytics data such as browser type, device, pages visited, and referring URLs, collected via cookies or similar technologies.
• Client engagement data: when we operate services on behalf of a client firm, we process business contact and proposal information under the authorization and instructions of that client, governed by a written service agreement.

2. How We Use Your Information

• To respond to inquiries and provide our services.
• To send proposals, updates, scheduling messages, or communications you have requested or consented to receive.
• To operate follow-up, CRM, and reporting systems for client engagements.
• To improve our website and services.
• To comply with legal obligations.

3. SMS / Text Messaging

If you provide your mobile phone number to RiftMark — for example, when you contact us, book a call, or become a client — you consent to receive text messages from us related to your inquiry, appointments, and the services you have engaged. Consent to receive text messages is not a condition of purchasing any goods or services.

• Message frequency varies depending on your interaction with us.
• Message and data rates may apply depending on your mobile carrier plan.
• Opt out at any time by replying STOP to any message. You will receive a final confirmation message, after which no further messages will be sent.
• For help, reply HELP to any message or contact us at David@rift-mark.com.
• Mobile carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.

4. Sharing of Information

We do not sell your personal information. We may share information only with trusted service providers (such as email, telephony, analytics, or CRM platforms, including HighLevel/LeadConnector) who process it on our behalf under confidentiality obligations, or where required by law. Text messaging opt-in data and consent are never shared with third parties for marketing purposes, as stated above.

5. Cookies & Analytics

Our website may use cookies and analytics tools to understand how visitors use the site. You can disable cookies in your browser settings, though some features may not function properly as a result.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, to serve an active client engagement, or as required by law. You may request deletion of your data at any time.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at the email below.

8. Security

We use commercially reasonable safeguards to protect your information, including limited-access permissions on client systems. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party sites (such as Instagram or LinkedIn). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the site constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at David@rift-mark.com.