Privacy Policy
RiftMark ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Contact information you provide, such as your name, email address, and phone number when booking a call or filling out a form.
- Business information such as your company name and industry.
- Usage data including pages visited, time on site, and referring URLs collected through cookies and analytics tools.
- Communications you send us through our contact form or email.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations.
- Deliver and improve our AI follow-up and lead management services.
- Send service-related communications, including SMS and email sequences, where you have opted in.
- Analyze how our website is used so we can improve the experience.
- Comply with applicable laws and regulations.
SMS and Text Messaging
By providing your phone number and opting in to receive SMS communications from RiftMark, you consent to receive automated and non-automated text messages related to our services, including appointment reminders, follow-up messages, and service updates. Message frequency may vary. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for help. We do not share your mobile number with third parties for their own marketing purposes.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist in operating our business (such as scheduling tools or CRM platforms), under strict confidentiality agreements. We may also disclose information when required by law.
Data Retention
We retain your personal information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
Cookies
Our website uses cookies to understand how visitors interact with our site. You can disable cookies in your browser settings, though some features may not function properly as a result.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to its processing. To exercise these rights, please contact us at david@rift-mark.com.
Contact
If you have questions about this Privacy Policy, please contact us:
RiftMark
Email: david@rift-mark.com
San Diego, California, USA